Iridium Phone Prepaid FAQs

Iridium Satellite Phone Prepaid SIM FAQs

Do SIM cards come activated?

Your SIM card will be shipped inactive. Once you receive your sim, visit the activation page to initiate your service.

Can i change regions (ex. Northern Lights to Global) on an existing SIM?

Yes you can, however the minutes do not carry over.

Does the phone / service provide "WiFi hot spot" to enable other devices to connect to such as a tablet to get to the internet (data) for emails. if not is there a model that can do that.

The Iridium 9555 has voice and text capabilities, but not data. A popular mobile data option is the Inmarsat Isavi, which offers 3G data speeds, which will allow you to surf the web and check emails.

I need a solution to be available on my phone off-grid 24/7 can you help me?

Absolutely! All our Iridium satellite phones will allow you to be off the grid and available 24/7.

Can a satellite phone be hacked?

A group of researchers revealed that it is possible to crack the encryption used by satellite phones. All that is required is a common computer, a radio, and a few hundred dollars. The researchers were able to use a known-plaintext attack to decrypt messages sent and received over a satellite network. If a hacker wants to intercept the calls of others, he only needs a satellite phone. A recent study published in Science by researchers in the UK found that it is possible to track a satellite phone's location. If a trained technician can identify the radio frequency emissions, they can monitor the location of a mobile user. If they know where the phone is, they can track it and use it to intercept calls. Moreover, a satellite phone's coding can be broken in a fraction of a second, allowing for live eavesdropping. ... Read more

How do I activate my SIM?

Once you receive your new SIM card, contact us when you are ready for your card to be activated. Activation requests can be made 24 hours per day, 7 days per week via the SIM Activation Page.

How do I know how many minutes i use?

To check your Iridium Prepaid SIM airtime balance anytime, free of charge:

1. Press 2888 on your Iridium satellite phone
2. Press the Green 'SEND' button
3. The automated service will announce your remaining airtime and validity.

Note: phone must be registered to the Iridium network to check airtime balance and expiry.

Also, every time you make a call, a recorded message will tell you how many minutes are available.

How long does it take to activate my SIM?

SIM activations can typically be done within 2 business days, Monday thru Friday, during normal business hours. Activation details, including your Iridium phone number and expiry date, will be forwarded by email once your SIM is active. A free text message will also be sent to your phone.

Iridium Phone Prepaid FAQs