Thuraya Prepay plans are easy way to ensure that your satellite phone is ready when you need it, without making the commitment of long-term contracts and dealing with billing hassles. Our Prepay plan enables you to refill your existing account at any time by using scratch cards in various denominations starting as low as 10 units. Prepay users can either refill their accounts on their Thuraya phone by following instructions or online at http://services.thuraya.com by entering the scratch card number.
Thuraya SIM Card Validity - Annual Fee Information
Summary
Always keep 39 units available on your SIM card to pay the annual fee when it's due, and always make a call or recharge every 12 months.
Annual fee
Thuraya charge a fee each year on the anniversary of your SIM activation date. For Thuraya Prepaid NOVA and Thuraya Prepay SIM cards this fee is 39 units. These are the most common types of SIM cards in use, but if you have a different type you should contact the service provider who issued the SIM card to get the specific details from them.
Inactive SIM fee
If your SIM card has been inactive for more than 12 months, Thuraya will charge you a 19 unit fee each month. To avoid this fee, just make a recharge or a call once every 12 months.
Not enough prepaid balance?
If you don't have enough credit in your prepaid SIM account balance when your annual fee is due, your SIM card will enter a 90 day grace period where you will be able to receive calls, but not make them. During this time you can recharge and Thuraya will then automatically deduct the fee, giving you another 12 months validity on your SIM card.
Need to reactivate your SIM?
If you don't recharge within the 90 day period, then you will need to contact your Thuraya Service Provider who supplied the SIM card, to request that they reactivate the SIM card. A reactivation fee applies, and is payable directly to them.
Thuraya Phone Coverage Map
Thuraya's robust satellite network provides coverage in the most remote locations, ensuring congestion-free satellite communications to keep you connected at all times. From innovative satellite design to the reliability of each Thuraya device and accessory, we provide a truly superior satellite communication solution beyond the boundaries of terrestrial systems and cellular networks.
The Thuraya network does not cover north or south America.
