Payment
All rental charges and deposits must be paid for in full at the time of pick-up. Payment can be made with cash, debit card, Visa or MasterCard. Current, valid photo identification (driver's license or passport) must be shown for all rentals.
All rental charges and deposits must be paid for in full at the time of pick-up. Payment can be made with cash, debit card, Visa or MasterCard. Current, valid photo identification (driver's license or passport) must be shown for all rentals.
Credit toward purchase
One week's rental fee may be refunded from the purchase of the same equipment within 30 days of the rental.
One week's rental fee may be refunded from the purchase of the same equipment within 30 days of the rental.
Reservations
Reservations can be made up to 48 months in advance.
Reservations can be made up to 48 months in advance.
Cancellations
Cancellations less than 48 hours before the scheduled pick-up / delivery time are subject to a cancellation fee equal to the first week's rate.
Cancellations less than 48 hours before the scheduled pick-up / delivery time are subject to a cancellation fee equal to the first week's rate.
Late return
Rentals returned late will be charged the first additional daily rate as outlined in the rental description (varies by product).
Rentals returned late will be charged the first additional daily rate as outlined in the rental description (varies by product).
Damage / Dirty / Lost policy
If rental equipment is returned in damaged or dirty condition, the renter will be responsible for cleaning and repair costs. Shop rate will be charged ($35/hr, 1 hour minimum), plus any parts and materials for cleaning or repair. Replacement cost for lost, stolen or destroyed rental equipment is full retail value.
If rental equipment is returned in damaged or dirty condition, the renter will be responsible for cleaning and repair costs. Shop rate will be charged ($35/hr, 1 hour minimum), plus any parts and materials for cleaning or repair. Replacement cost for lost, stolen or destroyed rental equipment is full retail value.